Most installations are completed in one or two days with tidy work and high-quality finishes. Ken and the team respond quickly to enquiries and are patient through the quotation and measurement process. Two reviewers faced serious issues: one had SPC bubbles appear months later with no remedy despite repeated contact, and another was abandoned mid-project after payment.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Two low-star reviews from around a year ago (both unresolved post-payment issues) stand out against the predominantly positive older reviews; suggests a quality control or follow-up consistency problem that may or may not persist.
Only one review is available, limiting visibility into typical customer experience. The business claims over 30 years in operation and offers concrete preparation services including grinding, blasting, and milling.
Reviewers consistently praise the team's expertise with concrete floor solutions and their welcoming approach. Limited detail on individual services, but evidence points to strong execution on floor treatments and dependable products.
Most customers praise Queens Floor for fast, professional SPC and parquet installation, with named staff like Shanwy, Kenny, and Matthew earning consistent recognition for patience and responsiveness. The team handles design choices, manages timelines well, and delivers clean workmanship that transforms spaces. One significant complaint: after-sales support lapses badly when issues emerge, with a customer reporting unaddressed wall damage, a missing house key, and ignored quotation requests after installation.
Last updated 2026-07-13