52 low data
Bintang Carpet
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Vinyl & SPC FlooringCarpet & Carpet TilesParquet & Timber Flooring
FLOOR DEPOT KUALA LUMPUR
Vinyl & SPC FlooringParquet & Timber FlooringTile & Marble FlooringEpoxy & Industrial FlooringCarpet & Carpet Tiles
- Services
- Vinyl & SPC Flooring, Parquet & Timber Flooring, Tile & Marble Flooring
- Reviews
- 47
What recent reviews say
Floor Depot has a strong core team; reviews highlight patient, knowledgeable consultants like Noel and Amir who explain tradeoffs fairly and demo products on-site. Jobs are completed cleanly and quickly, often same-day for multi-room work. Pricing is noted as reasonable. However, recent reviews reveal serious gaps: unresponsive no-shows with zero notice, staff with no product knowledge, and zero samples for newly launched lines. Stock shortages and inconsistent service quality between team members create friction.
Recent shift: Service consistency has declined. Older reviews (2 years) consistently praise fast, attentive work by named staff. Recent reviews (4 months to 4 weeks) show unannounced no-shows, knowledge gaps on new products, and inconsistent consultant quality. This suggests growing pains or turnover as the business scales.
Praised for
- knowledgeable staff (especially Noel and Amir)
- patient product explanations and demos
- clean worksite and fast installation
- reasonable pricing
- responsive problem-solving
Watch-outs
- no-show without notice or callback
- poor product knowledge from some staff
- no finished samples for new products
- stock shortages in-store
skilled-installationhelpful-advicefair-pricingquality-materialsclean-worksiteno-showpoor-communicationresponsive-servicevalue-for-money
Best for: homeowners wanting patient, in-depth floor guidance and quick installation if Noel or Amir is your consultant
Think twice if: you need reliable on-time arrival and accountability; recent no-shows with no contact suggest communication systems may not be in place
Strengths
- named consultants (Noel, Amir) with clear product knowledge
- same-day multi-room installation with cleanup
- on-floor product demos and fair advice
- established 2001, wide geographic reach
Worth knowing
- Named consultants Noel and Amir praised for product knowledge and patience; installers Choon and others noted
- Same-day multi-room installation (living, dining, 4 bedrooms completed in one day)
- Recent cases of unannounced no-shows with no callback
- Some staff unfamiliar with new product lines (6mm interlocking panels launched October 2025); no finished samples available
- Website claims service areas include Klang Valley, Johor Bahru, Ipoh, Penang, and Indonesia
What reviews say by service
- Vinyl & SPC Flooring
- SPC praised for reasonable pricing and neat installation; one discounted batch had warehouse quality-control gaps, handled well by staff
- Parquet & Timber Flooring
- Solid wood flooring consulted on fairly; stock shortages noted
- Carpet & Carpet Tiles
- Carpet tiles mentioned among range; no specific feedback in reviews
- Tile & Marble Flooring
- Floor tiles part of range; no detailed review feedback
- Epoxy & Industrial Flooring
- Not mentioned in reviews
How it compares
- Rated 4.3 against a 4.63 average across the 59 parquet & timber flooring businesses listed here.
- Has more Google reviews than 84% of the businesses in this directory.
How we scored this
Scoring Method Star rating 61
Review volume 73
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
32
4
9
3
1
2
0
1
5
Common questions
- Can I see products on the floor before buying?
- Yes. Noel and Amir offer on-floor demos and will let you walk on samples to feel the texture. Not all stock is in-store; staff may need time with other customers.
- How fast can you install?
- Same-day installation is possible for multi-room jobs (one review reports living, dining, and 4 bedrooms completed in one day). Staff also adjust doors and cuts on-site as needed.
- Do you show samples of new products?
- Recent reviews note that new product lines (e.g., 6mm interlocking panels) may have no finished samples available in-store yet.
Similar flooring contractors nearby
78
M Floor - Carpets (Kuala Lumpur)
5.0(8)✓ Google-verified
M Floor delivers consistent five-star service across SPC, carpet, and other flooring work. Customers praise fair pricing, speedy installation (one job finished in a day instead of two), and staff knowledge, especially salesman Fizi's product expertise and Vik's rapid response on urgent orders. The owner and team answer questions patiently and stand behind their materials.
Vinyl & SPC FlooringParquet & Timber FlooringTile & Marble Flooring
50 low data
Azia Carpets & Furnishing
3.5(4)✓ Google-verified
Limited review evidence: two four-star ratings praise the staff as courteous and helpful, but the business also carries one and two-star reviews. The small sample (4 total) and age of existing feedback (7 years old) mean current service levels are unclear.
Carpet & Carpet Tiles